Ellyn / November 8, 2021

The embed code allows you to embed a chat on different websites.

Embedding a Chat #

Step 1: #

Go to the chat builder.

(Q1) On the left side of the chat builder, click the “Embed” button.

Step 2: #

The pop-up window labeled “Distribution options” appears, and this is where you can find the permalink and Embed code of your chat.

(Q1) Embed code for popup widget

There are three fields: (1) Speaker name (2) Intro message (3) Auto open delay(ms).

(Q2) Embed code for iframe

There are two fields: (1) Width (2) Height.

By default, the width is 500 and height is 500, ensure to keep it at least 400 when you customise it. Scroll down and you will see of the preview of the chat HTML client.

In order to customize the chatbot icon, either modify the code or add the chat icon as your Host Avatar.

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