Ellyn / November 8, 2021

You may edit a chat with the Chat builder which provides many features to help you build a chat.

Editing a Chat #

Step 1: #

(Q1) On the menu, click “Chatbots” to see all your chats. 

(Q2) Select and click a chat that you’d like to edit.

Step 2: #

This is the chat builder

(Q1) On the top of the page, it shows the title of the chat.

(Q2) The highlighted area in the middle is the chat builder which you can edit the content for your chat. 

(Q3) Click the “Preview” button to open the chat HTML client, showing how your chat is presented to the viewers. 

Step 3: #

To add more nodes, click on the last node (Q1) to access the contextual menu (Q2) which contains all the actions you can perform on the selected node.

In our example, the last node is a text node, a blue rounded rectangle. (Read related article: The Types of Node)

The actions include:

Note: We will explain these features in detail in other blogs.

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