Ellyn / November 8, 2021
Shadow nodes are the nodes with a special connection. Knowing what causes the shadow nodes helps you to understand how to manage a chat and navigate in a chat or between chats.
What causes a shadow node #
In the example below, (Q1) and (Q2) are shadow nodes, and they are caused by:
(Q1) Chat connections. When the node is connected to another chat.
(Q2) Node connections. When the node is connected to an existing node that is above it in the same chat.
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Navigating shadow nodes #
Navigate shadow nodes by using the action “Go to this element“. It helps you to manage a chat and organize it in a better way.