In continuation of Querlo’s interview series, Francesco Rulli, Global CEO of Querlo, spoke with Kyle Robichaud, Sr. Director of Digital Strategy Consulting at Cognizant, about the post-COVID era and the role of Artificial Intelligence in the future.
Cognizant Consulting is a multinational corporation that provides IT, consulting, and business process outsourcing services to its clients. Their main areas of expertise include digital engineering, data analysis, AI, and cloud. Cognizant’s goal is to guide its clients through a digital transformation by helping them to envision, build, and run more innovative and efficient businesses.
Kyle believes that the more significant challenges of these past few months and as we approach the post-COVID era are for the companies who have not yet put their digital strategies to the forefront. By this, he means, they haven’t begun their digital transformation and are now struggling to enable their remote workforce in today’s climate. However, the way that Cognization delivers digital strategy allows companies to make this shift quickly. A digital transformation allows them to rethink the whole experience for their customers and employees, as well as figure out what’s truly needed to be successful in today’s market.
Looking ahead to the post-COVID era, Kyle envisions three different scenarios that AI can help enhance and streamline many businesses. The first is to use AI to ensure that companies are managing their cloud as best as possible to keep costs under control and limit any possible interruptions for their customers. The second scenario focuses on the large amounts of data coming in through IoT and how AI could look at the data and both identify and trigger reactions to certain problems. The third scenario is for businesses to utilize AI to test out potential ways that end-users might use applications before the applications go live.
To learn more about Cognizant Consulting and their services, you can reach Kyle Robichaud through LinkedIN.