Basic Chat Management

1.6 Share a chat

Ellyn / November 20, 2019

The permalink of a chat allows you to easily share a chat.

Sharing a Chat

Step 1:

Go to the chat builder.

(Q1) On the left side of the chat builder, click the “Embed” button.

Step 2:

The pop-up window labeled “Distribution options” appears, and this is where you can find the permalink and Embed code of your chat.

In the Permalink section, you can easily find the link of the chat that can be pasted into emails or onto websites. 

Setting up a permalink with Custom URL

The permalink is a reuseable link that includes a number that is generated by the system as the ID of the chat. For example, 

You can change the ID to a text with the “Custom URL” feature. Please read Chat Options to learn how to set up a permalink with Custom URL.